If you are interested in returning an item you may send it back within 5 days from your delivery date. Customers are required to pay for return shipping costs for exchanges. Please contact us to start an exchange.

In the event that you receive a defective or incorrect shipment, please contact us within 5 days of delivery. Items washed or worn cannot be claimed as damaged. 

We are unable to make changes to an order once placed. If you would like to cancel your order, please contact us within 12 hours of purchase.

Email us at info@redesignuph.com with any questions or concerns!